Career
Tele Counsellor
Coaching
Process – Immigration
Process – Student Visa
Sales – Immigration
Sales - Student Visa
Tele Counsellor
Education: Any Graduate or diploma holder with Any Specialization
Experience: 1+ Years/Freshers Can Apply
Location: Ahmedabad
Job Description:
If you are ready to take up these duties and responsibilities of Tele- counsellor, then apply right away. We would love to meet you.
- Handle Customer’s Inbound and Outbound Calls.
- Solving Queries, Telling Them About Study Visa/PR.
- Calling Prospective Clients and Setting Appointments.
- Maintaining Healthy and Cordial Relations with Clients.
- As a Tele- counsellor, you are responsible for handling sales over the phone entirely.
- Converts inquiries into sales by answering inbound/outbound telephone calls.
- Advises present or prospective customers by answering incoming calls.
- You are also responsible for solving questions in regard to the product or service provided by the company.
- Maintains database by entering, verifying, and backing up data.
- You should also note down important notes during conversations to facilitate follow-ups by our staff.
- Maintains quality service by following organization standards.
- Maintains technical knowledge by attending educational workshops; reviewing publications.
- Contributes to team effort by accomplishing related results as needed.
- Any Bachelor Degree holder can apply
- No experience required/ Fresher can apply
IELTS / PTE / CELPIP Faculty
Education: Any Graduate or Postgraduate in Any Specialization
Experience: 1+ Years
Location: Baroda, Surat, V.V Nagar
Job Description:
- Teaching IELTS / PTE / CELPIP to the students.
- Making teaching plans for the IELTS Program.
- Managing the class, preparing the lessons to be delivered to the students.
- Preparing and setting tests, examination papers, and exercises
- Take Demo Lecture and maintain the records.
- Maintain high conversation rate for Demo to registered student.
- Marking and providing appropriate feedback to the students.
- Attend walk-ins and telephonic queries for IELTS / PTE / CELPIP.
- At least 1 to 2 years of experience in IELTS / PTE / CELPIP Teaching is recommended.
- Basic administration, such as keeping student attendance, Student progress report and maintain CRM
Immigration Process Executive
Education: Any Graduate or Postgraduate in Any Specialization
Experience: 1+ years
Location: Ahmedabad
Job Description:
- Accountable for end to end (entire) visa processing activity
- Assist clients with respect for visa documents
- Assess and evaluate the documents provided by the clients based on the category of the product they have been enrolled
- Ensure that all the information provided by the client is correct by cross verifying it with the provided documents
- Build a repo with clients, have positive approach and respond to their queries.
- Provide status of client’s application weekly.
- Take a rigorous follow up from the clients
- Revert on emails and call backs within a time frame decided by your reporting Manager
- Keep yourself updated with immigration legislation and its continual changes
- Ensure process quality and continuous improvement
- To achieve the objective of the process department i.e. 100% customer satisfaction, 0% Escalations, 0% refund
- Help the co- team members with a positive approach
- File the applications on behalf of the client within the stipulated timeline provided by the government (Canada/Australia) or your reporting Manager
- Keep updated MPD (internal sheet of the company) on daily basis
- Helping the team to achieve the target set by the company and achieve individual targets as well, if any
Candidate should be:
- Able to understand the queries of the clients and their requirements
- Well equipped with immigration knowledge
- Good in English writing and speaking
- Knowledge of MS Office Word, Excel, PPT.
- High level of positive attitude (Can do attitude) and follow problem solving approach.
- Quick learner and adaptive to any process change in a minimal time period.
Process – Student Visa
Education: Graduation
Experience: 1+ Year
Location: Ahmedabad
Job Description:
- Should have good knowledge of at least one country from Canada, UK, Australia, USA).
- Providing course and institute options to the student.
- Must have knowledge of applying for an offer letter of any one country from Canada, UK, Australia, USA.
- Must have knowledge of applying for the visa application process of any one country from Canada, UK, Australia, USA.
- Advising potential students on education opportunities overseas.
- Provide a fair and neutral evaluation of a candidate’s profile.
- To Record all the Documents the Client has provided.
- To Scan all Documents and Save it in a Client Folder.
- Follow Up for Additional Documents Required.
- Follow up for Language and Financial requirement status.
- Maintaining all Client Communication and Record all Information in CRM.
- Explain about colleges and different courses.
- Advising students on application procedures.
- To explain about college and fee structure.
- Must be aware of Visa applications.
- Assist in Filling the Visa Forms.
- Track the Progress of the Client’s Visa application.
- To convince and retain the customer in an effective manner.
- To maintain proper records for all the meetings with the students.
- To follow up with the student regularly.
- Give clear and accurate information based on the current policies.
- Assisting with activities to promote overseas education institutions represented by the Company.
Immigration Counsellor
Education: Any Graduate or Postgraduate in Any Specialization
Experience:1+ years
Location: Ahmedabad, Baroda, Surat & V.V. Nagar
Job Description:
- Making sales call and meeting clients.
- Helping clients understand immigration procedures for Canada and Australia permanent residency.
- Explaining clients and candidates about the various immigration visa process
- Regular follow up on enquiries received.
- Identify, resolve queries & handling objections of clients.
- Establish and maintain current client and potential client relationships.
- Good communication and interpersonal skills.
- Sales Oriented and target driven attitude. Negotiating the terms of an agreement and closing sales
- Convert leads and inquiries by interacting with the client through telephone calls, emails, and face-to-face discussion, understand the client’s profile and visa requirement and provide appropriate solutions based on the client’s eligibility and the services offered by the company.
- Able to counsel the client for the process of Canada/Australia immigration from starting to end.
- Advice on the overseas options available, so as to enable the candidates & their family makes an educated choice & the right decision.
- Give clear and accurate information based on the current immigration & visa laws & policies.
- Provide professional and quality counselling service that exceeds customer and client expectations
- Provide a fair and solid evaluation of a candidate’s profile.
- Achieve excellent customer service by proactively responding to client queries and advising candidates on their overseas immigration and visa needs.
- Meet the assigned targets
Student Visa Counsellor
Education: Any Graduate or Postgraduate in Any Specialization
Experience: 1+ Years
Location: Ahmedabad, Baroda, Surat, V.V. Nagar
Job Description:
- Should be able to Counsel Students and Increase sales for Canada/UK/USA/AUS.
- Describe different visa application processes, benefits and special offers to clients.
- Identify the correct prospect according to the eligibility standards & convert into a sale.
- Establish and maintain current client and potential client relationships.
- Regular follow up on enquiries received.
- Identify, resolve queries & handling objections of clients.
- Maximum achievement of goals and service levels.
- Effective pipeline management.
- Able to achieve a monthly target.
- Any added responsibility assigned by Superiors to enhance more ability.
- Counselling the students as per their eligibility and requirement
- Calling on various leads database to generate and convert
- Attend telephonic queries and convert telephonic queries in walk-ins
- Handling client interactions
- The role-holder will represent Student Connect to prospective students, parents and organisations and works to increase inquiries and convert applications into enrolled students.
- You will join a dynamic team and will be responsible for converting enquiries from students who are interested in studying abroad specially from Indian national.
- You will use the superior customer service skills and professionalism throughout daily interactions and communications with students including interviews, phone calls, emails and information sessions.
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Our Morals
Inspiring Work Culture
Our unmatched work culture always strives to stimulate positive thinking and develop innovative skills encouraging a better future. The peerless business standards and work ethics are compelling to fuel the workforce to continually attempt for advanced solutions.
Equality
Every employee in Aspire Square is treated evenly and contributes to writing ever-growing success stories of the company. We endeavor to make effective use of different skill sets possessed by the team members and give them the chance to grow individually.
Motivation
We assure to maintain authenticity in communication and encourage motivational talks between the team members so that each employee aims for superiority in his work and contributes to better satisfaction of our clientele.