Education: Any Graduate or diploma holder with Any Specialization

Experience:  1+ Years/Freshers Can Apply

Location: Ahmedabad

Job Description:

If you are ready to take up these duties and responsibilities of Tele- counsellor, then apply right away. We would love to meet you.

• Handle Customer’s Inbound and Outbound Calls.
• Solving Queries, Telling Them About Study Visa/PR.
• Calling Prospective Clients and Setting Appointments.
• Maintaining Healthy and Cordial Relations with Clients.
• As a Tele- counsellor, you are responsible for handling sales over the phone entirely.
• Converts inquiries into sales by answering inbound/outbound telephone calls.
• Advises present or prospective customers by answering incoming calls.
• You are also responsible for solving questions in regard to the product or service provided by the company.
• Maintains database by entering, verifying, and backing up data.
• You should also note down important notes during conversations to facilitate follow-ups by our staff.
• Maintains quality service by following organization standards.
• Maintains technical knowledge by attending educational workshops; reviewing publications.
• Contributes to team effort by accomplishing related results as needed.
• Any Bachelor Degree holder can apply
• No experience required/ Fresher can apply

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Education: Any Graduate or Postgraduate in Any Specialization

Experience: 1+ Years

Location: Baroda, Surat, V.V Nagar

Job Description:

• Teaching IELTS / PTE / CELPIP to the students.
• Making teaching plans for the IELTS Program.
• Managing the class, preparing the lessons to be delivered to the students.
• Preparing and setting tests, examination papers, and exercises
• Take Demo Lecture and maintain the records.
• Maintain high conversation rate for Demo to registered student.
• Marking and providing appropriate feedback to the students.
• Attend walk-ins and telephonic queries for IELTS / PTE / CELPIP.
• At least 1 to 2 years of experience in IELTS / PTE / CELPIP Teaching is recommended.
• Basic administration, such as keeping student attendance, Student progress report and maintain CRM

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Education: Any Graduate or Postgraduate in Any Specialization

Experience: 1+ years

Location: Ahmedabad

Job Description:

• Accountable for end to end (entire) visa processing activity
• Assist clients with respect for visa documents
• Assess and evaluate the documents provided by the clients based on the category of the product they have been enrolled
• Ensure that all the information provided by the client is correct by cross verifying it with the provided documents
• Build a repo with clients, have positive approach and respond to their queries.
• Provide status of client’s application weekly.
• Take a rigorous follow up from the clients
• Revert on emails and call backs within a time frame decided by your reporting Manager
• Keep yourself updated with immigration legislation and its continual changes
• Ensure process quality and continuous improvement
• To achieve the objective of the process department i.e. 100% customer satisfaction, 0% Escalations, 0% refund
• Help the co- team members with a positive approach
• File the applications on behalf of the client within the stipulated timeline provided by the government (Canada/Australia) or your reporting Manager
• Keep updated MPD (internal sheet of the company) on daily basis
• Helping the team to achieve the target set by the company and achieve individual targets as well, if any

Candidate should be:

• Able to understand the queries of the clients and their requirements
• Well equipped with immigration knowledge
• Good in English writing and speaking
• Knowledge of MS Office Word, Excel, PPT.
• High level of positive attitude (Can do attitude) and follow problem solving approach.
• Quick learner and adaptive to any process change in a minimal time period.

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Education: Graduation

Experience: 1+ Year

Location: Ahmedabad

Job Description:

• Should have good knowledge of at least one country from Canada, UK, Australia, USA).
• Providing course and institute options to the student.
• Must have knowledge of applying for an offer letter of any one country from Canada, UK, Australia, USA.
• Must have knowledge of applying for the visa application process of any one country from Canada, UK, Australia, USA.
• Advising potential students on education opportunities overseas.
• Provide a fair and neutral evaluation of a candidate’s profile.
• To Record all the Documents the Client has provided.
• To Scan all Documents and Save it in a Client Folder.
• Follow Up for Additional Documents Required.
• Follow up for Language and Financial requirement status.
• Maintaining all Client Communication and Record all Information in CRM.
• Explain about colleges and different courses.
• Advising students on application procedures.
• To explain about college and fee structure.
• Must be aware of Visa applications.
• Assist in Filling the Visa Forms.
• Track the Progress of the Client’s Visa application.
• To convince and retain the customer in an effective manner.
• To maintain proper records for all the meetings with the students.
• To follow up with the student regularly.
• Give clear and accurate information based on the current policies.
• Assisting with activities to promote overseas education institutions represented by the Company.

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Education: Any Graduate or Postgraduate in Any Specialization

Experience:1+ years

Location: Ahmedabad, Baroda, Surat & V.V. Nagar

Job Description:

• Making sales call and meeting clients.
• Helping clients understand immigration procedures for Canada and Australia permanent residency.
• Explaining clients and candidates about the various immigration visa process
• Regular follow up on enquiries received.
• Identify, resolve queries & handling objections of clients.
• Establish and maintain current client and potential client relationships.
• Good communication and interpersonal skills.
• Sales Oriented and target driven attitude. Negotiating the terms of an agreement and closing sales
• Convert leads and inquiries by interacting with the client through telephone calls, emails, and face-to-face discussion, understand the client’s profile and visa requirement and provide appropriate solutions based on the client’s eligibility and the services offered by the company.
• Able to counsel the client for the process of Canada/Australia immigration from starting to end.
• Advice on the overseas options available, so as to enable the candidates & their family makes an educated choice & the right decision.
• Give clear and accurate information based on the current immigration & visa laws & policies.
• Provide professional and quality counselling service that exceeds customer and client expectations
• Provide a fair and solid evaluation of a candidate’s profile.
• Achieve excellent customer service by proactively responding to client queries and advising candidates on their overseas immigration and visa needs.
• Meet the assigned targets

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Education: Any Graduate or Postgraduate in Any Specialization

Experience: 1+ Years

Location: Ahmedabad, Baroda, Surat, V.V. Nagar

Job Description:

• Should be able to Counsel Students and Increase sales for Canada/UK/USA/AUS.
• Describe different visa application processes, benefits and special offers to clients.
• Identify the correct prospect according to the eligibility standards & convert into a sale.
• Establish and maintain current client and potential client relationships.
• Regular follow up on enquiries received.
• Identify, resolve queries & handling objections of clients.
• Maximum achievement of goals and service levels.
• Effective pipeline management.
• Able to achieve a monthly target.
• Any added responsibility assigned by Superiors to enhance more ability.
• Counselling the students as per their eligibility and requirement
• Calling on various leads database to generate and convert
• Attend telephonic queries and convert telephonic queries in walk-ins
• Handling client interactions
• The role-holder will represent Student Connect to prospective students, parents and organisations and works to increase inquiries and convert applications into enrolled students.
• You will join a dynamic team and will be responsible for converting enquiries from students who are interested in studying abroad specially from Indian national.
• You will use the superior customer service skills and professionalism throughout daily interactions and communications with students including interviews, phone calls, emails and information sessions.

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